Frequently Asked Questions

Below is a convenient Question & Answer Guide covering the topics that come up the most for the roof and exterior cleaning services.

This is a process that elimintaes the risk of damage to your roof often associated with old, high pressure methods. A specialized detergent, or “algaecide” is applied to the roof shingles and allowed to dwell, attacking and killing the algae that is feeding on the limestone in your shingles and creating unsightly dark streaks and stains. As the algaecide works, the algae breaks up and dies revealing a clean, “like new” roof!.

A type of algae, known as Gloeocapsa Magma, causes the damaging black stains on asphalt shingles.This type of algae thrives in the humidity that we have here in Delaware. The algae feeds on the crushed limestone additive in asphalt shingles making your roof the perfect environment for the algae to grow. Rain spreads the algae down the roof causing the black streaks to spread at a rapid rate. These streaks not only hurt your homes curb appeal but ultimately will cause the shingles to fail prematurely by not allowing the shingles to reflect heat properly.

Yes, absolutely. Through the innovations in the pressure washing industry and the recommendations of ARMA (The Asphalt Roofing Manufacturers Association), there now is a recommended cleaning format for your roof.  We will follow your roof manufacturer’s recommendations and use the appropriate cleaning solution along with a Soft Wash Non-Pressure application methods to make your roof look like new. Additionally, this extends the life of your roof saving you more costly repairs in the future.

If your plants or flowers are movable for us, we will move them to a safe area prior to washing your property. If they are not movable, we will pre-wet the plants, rinse any detergent off immediately and then rinse them again after we complete the area we are working. This process ensures a 100% success rate in never harming any customer’s property.

Through the use of low pressure application of job specific detergents coupled with low pressure. ”Soft Washing” of your property’s surfaces, we reduce the necessity to power wash off the dirt, mold, mildew or other contaminants that prevent your property from looking its best. This also reduces the potential of water going other places than where we intend it to be. This process will result in a cleaner surface than traditional power washing methods. Soft Washing is a process effectively used on most residential cleaning requests including siding, stucco and wood..

Sorry, but the answer is no. There are several variables to take into account when cleaning your property’s exterior. During our consultation, we will educate you on what we can do for you and your property. Spraying chemicals and using high pressure water can do more harm than good. We have the proper tools for the job, trained professionals, the ability to solve problems and knowledge of the pressure washing industry, ensuring superior results over a Do-It-Yourself approach.

Yes, we are Fully Insured for your protection, and we are Licensed by the State of Delaware.

You only get one chance to make a first impression, and there’s no denying that curb appeal sells homes. Your home’s value can be drastically increased with curb side appeal. There is nothing worse than a potential buyer walking away because they were less than impressed with the look of your home. Find out what Sparkling Image can do for you!

Each property is different as a result of weather, traffic (both vehicular and pedestrian), environmental conditions and rates of usage. We will meet with you, conduct a needs assessment and make recommendations, furnish a written proposal and free estimate based upon your needs and set up a maintenance schedule that works for you.

Contact us today. If we cannot meet your needs, we will make your request a job lead through our national contractor network. You will be contacted by a professional pressure washing contractor in your area.